IT support
(Full-Time)

Description

• Provide first-level support for IT service related queries and issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and network issues.
• Create bug service ticket for internal dev teams
• Communicate with stakeholders for potential service improvements
• Training users
• Create training materials
• UAT and Go-Live support

Qualifications

• Strong problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and prioritize tasks effectively.
• Understanding of healthcare industry is a plus